A hotel concierge desk with a patterned front, two brass lamps and an arched painting behind
Illustrative image. Photograph: Fred Cherrygarden, CC BY-SA 4.0, Wikimedia Commons, edited

Personal Concierge Enquiry

Some journeys require more than transport. A concierge enquiry can bring together the requests around a stay, from moving between hotels to coordinating the timing of a dinner, a visit or a special occasion. This preview shows the service for illustration; whether it is offered has not yet been confirmed.

One clear brief for several requests

The first step is to define which parts you want help exploring. Different activities may require independent reservations and separate providers. Some arrangements may involve outside providers, and access to any venue is confirmed rather than assumed.

Make room for preferences

Tell the team what matters most: pace, privacy, language, accessibility or a limited amount of time. Confirm each proposed arrangement individually, including what is included and what remains an external reservation.

Planning your enquiry

To prepare a meaningful proposal, please share:

  • Destination
  • Travel dates
  • Number of guests
  • Desired arrangements
  • Any important timing

Exact availability, costs, inclusions and booking terms should be agreed in writing before travel.

Questions before you enquire

Can concierge planning include transport?

A transport request can be included in the enquiry, but any other arrangements are separately subject to confirmation.

Can a concierge plan change after the initial enquiry?

Preferences can be updated during planning, but confirmed reservations and suppliers may have separate conditions.

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